Both young, inexperienced entrepreneurs and business owners who have reached a qualitatively new level of development and felt the need to implement a different policy, tools, organizational system than those that have been applied so far are turning to business analysts.
What is a theory of systems business analysis?
As a scientific direction, business analysis is aimed at studying the requirements of the company at the current stage of development, after determining which it becomes possible to build a diagram of the necessary changes, having implemented which the organization will be able to fulfill its strategic goals. Just like this many eCommerce marketing service agencies have quite achieved a lot with a proper systematic approach..
Changes may concern any area of the enterprise: internal, foreign or personnel policy, structural organization, strategy and tactics.
The practice of systems business analysis includes the following areas.
- Organization audit. This area studies the needs of the business, bottlenecks, identifies promising growth points, and then develops mechanisms to solve the problems identified. As a result, the company receives: a general, but objective picture of the state of affairs; tools for performing specific tasks that were previously implemented intuitively; reengineering plan that improves the efficiency of existing or newly formed business processes.
- Planning and managing needs. This direction creates a query planning process in the company, determining their priority.
- Gathering requirements from interested parties using various techniques: studying documents or interfaces, interviewing, interviewing, observing, modeling.
- An analysis of requirements implies a description of the collected requests (or wording, if the owner finds it difficult to detail the request), with decomposition sufficient to be implemented in practice.
- Communication needs. This section uses the methods of bringing together stakeholders around the formulated plan: everyone understands what, why, how to do it, who is responsible for each section or stage.
- Assessment and control of decisions. A systematic approach to business is unthinkable without monitoring and adjusting actions. A business analyst constantly interacts with the owner: advises, monitors the process of introducing new management technologies, participates in the development of technical documentation and standards.
Business Analyst Functions
The science of business analysis touches on too many problems for one person to get a good understanding of every area of business activity, therefore, as representatives of many scientific sectors, business analysts prefer to specialize in one of the sectors.
In today’s market, strategic objectives are of paramount importance. A business analyst engaged in strategy performs various functions:
- Analyzes market niche trends
- Performs a strategic analysis of the internal and external environment, necessary for high-quality strategic planning
- Evaluates the projects and directions of the company for financial feasibility
- Calculates strategic alternatives
- Offers innovative methods and tools
Architect (Business Process Analyst)
Sometimes, to fix the problems identified by the business analyst, the company needs to make significant changes. At this stage, a specialist comes to the aid of the management, who has the skills to modernize (improve) business processes. A systematic approach to the reorganization of business processes allows you to provide a holistic vision, synchronize all aspects of the organization’s activities, and direct them to achieve the developed strategic goals.
The need for business architects is growing day by day, as more and more owners understand how much depends on the architectural foundation of the company and a systematic analysis of business processes.
What is the difference between a business analyst and a system analyst? Experts joke that the first one has 80% of business knowledge and 20% of technology, and the second – vice versa. To some extent, it is so: a business analyst formulates the needs of the business, and a system analyst implements the satisfaction of these needs with the help of IT technologies.
Information technology is important, but even expensive for large companies, so the help of a specialist in the selection of truly effective tools for automating a business significantly saves the company’s costs of reorganization.
The goals of the analytics team
The overall goal of analytics is to simplify the work of the company and increase its efficiency (we know that effectiveness is determined not by the amount of money earned, but by the ratio of the effort invested and the level of the result).
This global goal is achieved through the solution of intermediate tasks.
- Cost reduction (including due to rational business planning) while observing project closing deadlines. It is known that any additional time spent on the development and implementation of the project is more expensive than paying for the work on time: additional costs, lost benefits, cost reductions that are not implemented on time come into play. The analyst’s task is to ensure that despite unforeseen circumstances, priority tasks will be completed on time.
- Drawing up a protocol of requirements. The implemented system business technologies are designed to satisfy the needs of users as much as possible. Therefore, the analyst involved must have documentation with a full description of the requirements for which he is developing a project to equip the company with new tools.
- Improving the effectiveness of projects. Efficiency is achieved in two main ways: advancing the implementation schedule (at least ensuring the absence of downtime) and preventing rework of already implemented units. As a result, the company benefits in the form of released resources and does not spend man-hours on additional work.